Trezor.io/Start — Secure hardware wallet setup and first steps

This page explains the official Trezor onboarding flow found at Trezor.io/Start. Follow the steps below to initialize your device, install firmware, create and protect your recovery seed, and begin managing crypto securely.

What is Trezor.io/Start and why use it?

Trezor.io/Start is the official starting point for new Trezor devices (Model One and Model T). It ensures you download verified companion software, install official firmware, and follow correct security practices. Using the official start page reduces the risk of counterfeit apps, phishing pages, and incorrect setup instructions that could jeopardize your funds.

Before you begin — essentials to have on hand

Start with a few simple items: the Trezor device and USB cable that came in the box, a clean, secure surface to write your recovery seed on paper (or a metal backup if you prefer), and an up-to-date desktop or laptop. Don’t use public or shared computers for the initial setup. Avoid storing your seed phrase digitally — never in a photo, note app, or cloud storage.

Step-by-step setup overview

The official onboarding flow typically includes these key steps. Each step exists to protect your device, your seed, and ultimately your crypto holdings.

Generating and protecting your recovery seed

The recovery seed is the single most important item for wallet recovery. On Trezor devices the seed is generated by the device's secure hardware and displayed only on the device screen. This means the seed never needs to be typed into a computer — a key security design. Write each word clearly in order. Consider creating two independent backups stored in separate, secure physical locations.

Important: Never photograph or type your seed into a cloud-synced device. No legitimate support agent will ever ask for your seed.

PIN, passphrase, and optional extra security

The PIN protects your Trezor in case of loss or theft. Trezor also supports an optional passphrase (sometimes called a 25th word) which creates a hidden wallet; this is more advanced and should be used only after you understand the recovery process. If you use a passphrase, a separate backup and strong operational procedures are necessary.

Troubleshooting common issues

If the Suite does not detect your device: try a different USB port or cable, check for OS-level driver prompts, and ensure browser extensions that block WebUSB are disabled. If firmware installation fails, verify your internet connection and retry — the Suite will validate the firmware’s signature before applying it. For PIN entry problems, remember the device enforces timed delays after incorrect attempts to prevent brute-force attacks.

Helpful features in Trezor Suite

Trezor Suite provides a clean dashboard for viewing balances, managing multiple accounts, and performing transactions. It supports many major coins and tokens, includes label and metadata tools for organization, and integrates optional privacy features. Use the Suite for routine operations rather than third-party apps unless you understand how external tools interact with your device.

Best practices checklist

When to seek support

If you experience hardware defects, repeated failures during firmware installation, or unexpected prompts asking for your seed, stop and consult official Trezor support channels. Do not follow instructions from unknown sources or people who request your seed phrase. Trezor’s support documentation includes step-by-step instructions and troubleshooting guides tailored to common scenarios.

Closing thoughts

Using a hardware wallet like Trezor is one of the most effective steps you can take to keep your cryptocurrency secure. The Trezor.io/Start flow is intentionally simple but rooted in strong security practices: verified software, signed firmware, device-generated seeds, and PIN/passphrase protections. Follow the official instructions carefully, keep backups safe, and your Trezor will serve as a reliable anchor for managing digital assets.

This content is a plain, practical guide written to help first-time users complete the Trezor onboarding process securely. Replace or adapt any references to product models or software versions to match the exact device you own.